Last updated: October 31, 2026
We want you to be happy with every part, car and kit you buy from Lanes Raceway. If something isn’t right, here’s how returns work for purchases made in our Livermore store or on lanesraceway.com.
30-day returns
You can return most items within 30 days of purchase (or delivery, for online orders). To qualify, the item must be:
- Unused and unrun — not installed, mounted, or run on a track
- In its original packaging, with all parts and paperwork included
- Accompanied by your receipt or order number
Final sale items
The following items can’t be returned or exchanged:
- Parts that have been installed, used or run on a track, including motors, gears, pinions, tires, guides and braid
- Bodies that have been painted, trimmed, cut or mounted
- Race entries, practice passes, club memberships, drinks and snacks
- Clearance, used equipment and consignment items
Damaged, defective or wrong items
If your item arrives damaged, has a manufacturer defect, or isn’t what you ordered, let us know within 30 days and we’ll make it right with a replacement or full refund. Please include a photo of the problem if you’re contacting us about an online order. Defects that show up after a part has been raced may need to go through the manufacturer’s warranty, and we’re happy to help you with that process.
Refunds
Once we receive and inspect your return, we’ll refund you to your original payment method. Refunds are usually processed within 5 business days of approval; your bank or card issuer may take a few extra days to post it. Original shipping charges are not refunded unless the return is due to our error.
Return shipping
For online orders, return shipping is the customer’s responsibility unless we shipped the wrong item or the item was damaged or defective — in those cases, we’ll cover it. We recommend a trackable shipping service, since we can’t issue a refund for a return we don’t receive.
How to start a return
- In store: bring the item and your receipt to the counter at Lanes Raceway, 606 Henton St, Suite A, Livermore, KY 42352.
- Online orders: contact us or call (270) 278-1400 with your order number and the item you’re returning, and we’ll send return instructions.
Questions? Stop by the counter on race night or get in touch — we’re racers too, and we’ll help you sort it out.
